Cleeve School

live: Coronavirus Guidance and Information for cleeve parents/guardians

20.4.20 Supporting IT Access for Parents and Students

Some common questions and answers to help resolve IT issues related to Distance Learning are detailed below.  After following this advice, if you are still experiencing issues then please email itservices@cleeveschool.net. We will endeavor to answer as quickly as possible.

A student can’t log in to Frog

    • Students often use Google to find Frog which frequently directs them to another school system instead of ours. Ensure they use the link from the Cleeve School website, or this direct link – https://froglearn.cleeveschool.net – and sign in using their usual username (e.g. 17SmithT) and password.
    • If using the Frog application on a mobile device they must enter the school Frog URL – this is froglearn.cleeveschool.net

A student can’t log in to Show my Homework

    • To access they should visit https://www.satchelone.com/login and choose “Sign in using Office 365” and enter school email address and normal password. Students can find their school email address on the Student Frog homepage.

A student can’t log in to school email (Office 365)

A student has a device but does not have access to Office applications (e.g. Word) at home

    • FOR MOBILE DEVICES AND TABLETS: Office applications are downloadable free of charge from the Android or Apple app store
    • FOR DESKTOPS / LAPTOPS / MACS: The school provide all students a fully licensed copy of Microsoft Office which can be downloaded once students have signed in to Office 365. They must choose the “Install Office” option towards the top of the Office 365 page that shows once logged in. Note that we are unable to provide support for installing applications on personal devices.

A parent can’t log in to Show My Homework

    • To access parents should visit https://www.satchelone.com/login, choose the Parent tab and enter the details they have previously been given. If the username / password does not work please ask the parent to email parentapp@cleeveschool.net, the Data team can then check their details and email a recovery pin to them to regain access.

23.3.20: 'Cleeve Calling' Parent Newsletter 

Despite the school closure, we are desperately keen to ensure that Cleeve School stays in touch with our students and families. Our interim Parent Newsletter, 'Cleeve Calling' is being circulated to all Cleeve parents/guardians  each Friday. 

Copies of the newsletters can be found on the school website > Quick Links > Newsletters.

If you are not signed up to receiving emails from the school, and would like to receive the weekly issue of Cleeve Calling, please email marketing@cleeveschool.net

Latest Update 23.3.20: Free School Meal Provision

We hope that everyone is safe and well, and fully engaged in our Distance Learning during this period of closure.

A reminder that if your child/children are eligible for Free School Meals they can opt in to collect a daily packed lunch from the school between the hours of 12pm - 2pm.

All packed lunches will be labelled and placed into containers located outside of Main Reception for pick-up. These must be picked up by one person only, whom must adhere to current social distancing guidelines upon pick-up. 

If you would like to discuss options, should you not be able to collect, please email crb@cleeveschool.net. We may have limited capacity to deliver meals locally, this will depend on staff resources and safety considerations, on a day-to-day basis.

In the meantime, we are still awaiting final details from the Local Authority to install the Government Voucher Scheme, and hope to have an update for all parents/guardians of FSM students in the next few days.

Thank you all for your continued support.

Latest Update 19.3.20: School closed from Friday 20th March

You will very much be aware that, following the Government announcements yesterday, that all schools will be closed from Friday 20th March ‘until further notice’.

Please follow the link below to read a copy of our latest information letter, sent home to all parents/guardians on Thursday 19th March:

COVID-19 School Closure Announcement 

Latest Update 18.3.20: School Closure for Years 9, 10 and 12

School will be closed for Years 9, 10 and 12 on Thursday 19th March and Friday 20th March 2020.

Due to significant staff shortages, as a result of the COVID-19 emergency, we have had to make the decision to close for all Year 9, 10 and 12 students tomorrow and Friday (Thursday 19th March and Friday 20th March 2020), in the first instance.

It’s possible that the partial closure will be extended to include other year groups in the coming days. We will, of course, continue to keep all parents/guardians closely informed as the situation evolves. Please make sure you are checking our live news feed on the school website, daily.

Year 12 

During this self-isolation period, all students will need to follow set work from Teachers via Show My Homework, using the additional resources and links set on FROG. During this period, students should correspond with Teachers via Show My Homework or email.

Students have been given instructions today on expectations for ‘Distance Learning’.  Please see the Distance Learning plan for students and Parents/guardians by clicking the following link:  https://www.cleeveschool.net/docs/presentations-letters/Distance_Learning_Plan_for_Students_and_Parents_-_final.pdf

Please follow the link to the presentation delivered to Year 12 students this morning for further information - https://www.cleeveschool.net/docs/presentations-letters/KS5_Distance_Learning_Student_Presentation.pdf

Alongside self-isolation work, students can also access additional learning resource guides on the school website, here - https://www.cleeveschool.net/docs/presentations-letters/KS5_Useful_Resources_for_Independent_Learning.pdf

Alternatively, you can view all these documents/presentations on the school website www.cleeveschool.net under ‘school information – current presentations’.

It’s possible that the partial closure will be extended to include other year groups in the coming days. We will, of course, continue to keep all parents/guardians closely informed as the situation evolves. Please make sure you are checking our live news feed on the school website, daily.

Years 9 and 10

Students have been given instructions today on expectations for ‘Distance Learning’. During this self-isolation period, all students will need to follow set work from Teachers via Show My Homework, using the additional resources and links set on FROG. During this period, students should correspond with Teachers via Show My Homework or email.

Please follow the link to the presentation delivered to Year 9 students this morning for further information: https://www.cleeveschool.net/docs/presentations-letters/KS3_Distance_Learning_Student_Presentation.pdf

Please follow the link to the presentation delivered to Year 10 students this morning for further information: https://www.cleeveschool.net/docs/presentations-letters/Year_10_Distance_Learning_Student_Presentation.pdf

Please see the Distance Learning plan for students and Parents/guardians by clicking the following link:  https://www.cleeveschool.net/docs/presentations-letters/Distance_Learning_Plan_for_Students_and_Parents_-_final.pdf

Thank you for your continued support.

Latest Update 17.3.20

Due to the rapidly developing situation, all communications around the school’s approach to the COVID-19 outbreak will be via a live news feed, so please check back here daily.

- Yesterday, the Government issued further guidance about self-isolation. The main aspects from the school-home point of view is that:
• We should remain open
• Where a household member is showing one of two symptoms (new, dry cough or temperature consistently at/above 37.8°C) then the whole of the household should isolate for 14 days.

We ask that all parents/guardians keep their children at home, if they are demonstrating a persistent cough or their temperature is consistently at/above 37.8°C. Otherwise, the school will have to ask you to collect during the day. 

- This edict, combined with the announcement about other ‘at risk’ categories, means that the school is facing significant staffing pressures. Whilst the school remains open, we will up-date you immediately if a decision is taken to partly close.

- For any student who is attending school and who starts to show/is showing the two main COVID-19 symptoms, then the school will contact parents/guardians and ask that the child is picked up.

- The school is operating two medical rooms, one for possible COVID-19 symptoms and one for ‘other’.

Thank you for everyone’s continued support.

Latest Update 16.3.20

The situation regarding COVID-19 remains very fluid with government advice changing daily. The Department for Education is currently advising all schools to remain open and to consult Public Health England (PHE) if a Coronavirus case is confirmed.

Please follow the link below to read a copy of our latest information letter, sent home to all parents/guardians on Monday 16th March 2020. 

COVID-19 (Coranavirus) update letter

We will keep this page up to date with the very latest information and government advice around COVID-19. Please check back regularly.